Returns, Payment and Shipping Policy

RETURNS POLICY

Product returns are allowed within 7 days from the date of receipt of the goods, as long as the item is in perfect condition, in addition, the box and the contents of the products must be kept intact, in perfect condition, with the warranty seal, etc. and returned properly protected and packaged. Shipping and return costs are to be paid by the customer. We do not accept returns of opened or used products. Upon receipt of the product in perfect condition and original packaging, © La Belleza del Alma will proceed to refund the amount within a maximum period of 15 days from receipt.

If the product does not correspond to the one ordered or arrives in poor condition, La Belleza del Alma will process the collection of the product and pay the amount of the order, provided that notice is given within a maximum period of 48 hours from receipt of the goods.

BEAUTE MORALES CUMBRERAS, S.L.U., Lugar las Lomas, 322 de Alhaurin el Grande 29130 (Malaga) / All rights reserved..

Company details:

 Their company name is: BEAUTE MORALES CUMBRERAS, S.L.U
Your Business Name: © La Belleza del Alma
Your Tax ID: B87499661
Your Postal Address: Lugar las Lomas, 322 de Alhaurin el Grande 29130 (Malaga)
Your Telephone: 915 218 830
Your Email: info@labellezadelalama.es

PAYMENT TERMS
labeautedelame.com is an ON LINE shop, equipped with a totally secure virtual payment system, guaranteed by accredited banking institutions and international website security systems.
You can make your payment using a secure credit card payment gateway (virtual POS) and through PayPal.

Payment methods
The order will not leave our facilities until the payment appears in our account, or we have proof via email from your bank confirming the payment.
Our company does not store or have access at any time to the data of your card, as it is done directly in the virtual payment system of the bank. We recommend that you ensure the confidentiality of your data at all times.

DELIVERY
www.labeautedelame.com offers you the possibility of receiving the products purchased directly at your home or wherever you choose. We work with the courier company ASM, selected by strict criteria of professionalism and guarantee for our customers.
All shipments are insured so that the customer does not run any risk and can always receive their products in perfect condition.
ASM will notify by SMS the delivery time of the order.  In case of doubt you can call the agency phone 91 282 02 70 and they will inform you of their status.
The delivery of orders will be made at the address shown as shipping, not billing, previously confirmed payment.
The delivery time is 24 hours for the ASM24 option and a delivery time of 48-72 hours for the ECONOMY shipping option, for those orders placed on working days (Monday to Friday).
Once the order has been prepared and before its departure for transport, an email will be sent to the address indicated by the customer advising of the shipment of the order.
No more than 10 units of the same product will be sent, without prior notice from the customer and conformity on our part.

BEAUTE MORALES CUMBRERAS, S.L.U., Lugar las Lomas, 322 de Alhaurin el Grande 29130 (Malaga) / All rights reserved..

Company details:

 Their Company Name: BEAUTE MORALES CUMBRERAS, S.L.U
Your Business Name: © La Belleza del Alma
Your Tax ID: B87499661
Your Postal Address: Lugar las Lomas, 322 de Alhaurin el Grande 29130 (Malaga)
Your Telephone: 915 218 830
Your Email: info@labellezadelalama.es

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